Cracked or damaged screens (known as the ‘panel’) – usually easily and often cheaply repaired with fitting being from as low as £20. The exact cost depends on the panel cost but you will be given a fixed repair cost prior to the work.
No/intermittent display or a very dim one – can be caused by panel, screen cable or sometimes on older systems the failure of an electrical component called an inverter.
We will always use new parts where available. Original manufacturer replacement parts are normally quite expensive but for most systems there are usually very reasonable priced generic replacements.
These are new parts which carry a warranty and work just as well as the branded product but cost significantly less!
However, if the price of a new replacement part appears to us to be unreasonably high we will also provide a quote using second user parts as an alternative.
We are also finding that, especially for older systems, it’s not always possible to source new replacement screen cables or inverters and in which case we will always advise you if the parts prices included within the quote are second user. In most circumstances these are sourced through other traders and will carry a limited time warranty which we pass on.
Liquid damaged keyboards – a fairly common problem resulting from a spill! – characterised by part of the keyboard no longer responding. Provided the machine otherwise operates normally and boots up – indicating the motherboard has not been affected – these are easily and usually cheaply repaired with fitting being from as low as £20. Again as with panels the exact cost depends on parts cost but you will be given a fixed repair cost prior to the repair.
As with replacement screens, original manufacturer replacement parts are normally quite expensive but again for most systems there are usually very reasonably priced generic replacements.
Normally in order to ensure that any replacement is 100% compatible we will remove the existing panel or keyboard in the workshop and assuming you wish to proceed with the repair we will retain the system pending receipt of the replacement parts.
Power issues – often dead or damaged power cables which once diagnosed can be replaced using readily available generic parts
We also see a number of systems which have damage to the power inlet on the unit (known as the “DC Jack”). A proportion of these are an internal lead connected to the motherboard using a cable which is typically an inexpensive part. Exact labour cost will vary depending on the work involved in stripping down, the parts cost, fitting and re-assembly which varies from model to model but a typical repair will be £50 to £75.Please note that as Microsoft support for Windows XP and Vista operating systems has expired we no longer undertake repairs to machines running these operating systems.
Where the DC jack is soldered to the motherboard we sub-contract this specialist repair and the charge is the cost of the sub-contract repair plus a small handling fee – the total cost would normally be £80 to £100.
Please note that as Microsoft support for Windows XP and Vista operating systems has expired we no longer undertake repairs to laptops running these operating systems.